Responsible Gaming at vb89

Age Verification Policy (21+)

vb89 strictly enforces a minimum age requirement of 21 years for all players in Bangladesh. This is a non-negotiable policy. When you register an account, you confirm that you are 21 years of age or older. We reserve the right to request identity documents to verify your age at any time.

If we discover that an underage person has registered or is using an account, that account will be closed immediately and all funds held pending investigation. We may also notify the relevant authorities. Parents and guardians are advised to use parental controls and supervise internet usage to prevent minors from accessing online gambling platforms.

Deposit Limits

Managing how much you spend is one of the most effective ways to keep gambling fun and under control. vb89 allows you to set personal deposit limits in BDT across three time frames:

• Daily limit — caps the total amount you can deposit on any single calendar day.
• Weekly limit — controls your total deposits across a rolling 7-day period.
• Monthly limit — sets the maximum BDT you can deposit within any 30-day window.

Limits take effect immediately when set. If you choose to increase a limit, a cooling-off period of 7 days applies before the higher limit is activated — this gives you time to reconsider. Reductions, on the other hand, apply straight away. To request a limit change, contact our support team at [email protected].

Self-Exclusion

If you feel that gambling is having a negative impact on your life or the lives of those around you, self-exclusion is available to you at any time. You can request a self-exclusion period ranging from 1 month to permanent closure of your vb89 account. During a self-exclusion period, you will not be able to log in, deposit, place bets, or receive any promotional communications from us.

To initiate self-exclusion, contact our support team directly at [email protected] and state clearly the duration you are requesting. Your request will be processed within 24 hours. We take these requests very seriously, and our team handles them with care and confidentiality. After a permanent self-exclusion, re-opening your account is not permitted.

Time-Out Feature

Sometimes you just need a short break — not a full self-exclusion, but a pause. vb89's time-out feature lets you temporarily suspend your account for a defined period: 24 hours, 48 hours, 1 week, 2 weeks, or up to 6 weeks. During a time-out, your account is locked and no deposits or bets can be placed.

Time-out periods cannot be cut short once activated — you must wait for the full period to expire. We believe this cooling-off window gives players in Bangladesh the space to assess their gaming habits honestly and return to the platform refreshed and in control.

Reality Check Reminders

vb89 supports reality check reminders for players who want to stay aware of their session duration and spending. Once configured, you will receive on-screen notifications at your chosen interval — for example, every 30 or 60 minutes — showing your session length and net betting activity.

These reminders are optional but strongly recommended for players who find themselves losing track of time during long gaming sessions. Awareness is the first step toward responsible play. At any point you can choose to stop playing and continue later — there is no obligation to stay logged in.