Terms & Conditions

1. Introduction

Welcome to vb89, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the vb89 website, mobile interface, and all associated services. By registering an account or using any part of the vb89 platform, you acknowledge that you have read, understood, and fully agree to be bound by these terms. If you do not agree with any part of these conditions, you must not use the platform.

vb89 reserves the right to modify these Terms & Conditions at any time. Material changes will be communicated to users via the platform. Continued use of vb89 after any amendments constitutes your acceptance of the revised terms. We encourage all players to review this page periodically to stay informed.

2. Eligibility

To register and use vb89, you must meet all of the following eligibility requirements. Failure to meet these requirements means you are not permitted to create an account or participate in any activity on the platform.

• You must be at least 21 years of age. vb89 enforces a strict 21+ policy. Underage gambling is illegal and will result in immediate account closure.
• You must be legally permitted to participate in online gambling activities in your jurisdiction. It is your sole responsibility to verify that online betting is lawful where you reside.
• You must register using accurate, truthful personal information. False registration details may lead to account suspension and forfeiture of any winnings.
• You may hold only one active account on vb89. Duplicate accounts are strictly prohibited and will be closed upon discovery, with any associated balances voided.

3. Account Registration & Security

When you create an account with vb89, you enter into a binding agreement with us. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. vb89 will never ask for your password via email, phone, or chat.

KYC Verification

vb89 applies Know Your Customer (KYC) verification procedures in accordance with responsible gaming and anti-money laundering obligations. You may be required to submit a valid government-issued photo ID, proof of address (utility bill or bank statement dated within 90 days), and proof of payment method. Failure to complete KYC within the stipulated period may result in temporary account restrictions.

Account Security

You are solely responsible for all activity conducted through your account. You must notify vb89 support immediately at [email protected] if you suspect any unauthorised access to your account. vb89 will not be held liable for losses resulting from unauthorised account access caused by your failure to keep credentials secure.

4. Deposits & Withdrawals

vb89 supports a range of payment methods suited to Bangladesh-based players, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000 unless otherwise stated in a specific promotion.

• All deposits are credited to your account in real time once the payment provider confirms the transaction. vb89 is not liable for delays caused by third-party payment processors.
• Withdrawals are processed within 1-3 business days. vb89 reserves the right to conduct additional verification checks before approving any withdrawal request.
• You may only withdraw funds to a payment method that has been verified under your own name. Third-party withdrawals are strictly prohibited and will trigger a security review.
• vb89 does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own transaction charges. Always check with your provider before transacting.

5. Bonuses & Promotions

vb89 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms attached to each promotion. General bonus terms are outlined below, but players must always read individual promotion pages for the full requirements.

Wagering Requirements

All bonuses awarded by vb89 carry a wagering requirement before the bonus or any winnings derived from it can be withdrawn. Unless a specific promotion states otherwise, the following general conditions apply:

• The standard wagering requirement for welcome bonuses is 20x the bonus amount. This rollover must be completed within 30 calendar days of the bonus being credited.
• Free spin winnings are subject to a separate wagering requirement as detailed in each promotion's individual terms.
• vb89 reserves the right to void bonus funds and any associated winnings if bonus abuse, multi-accounting, or fraud is detected.

Seasonal Promotions

vb89 periodically runs special promotions tied to major sporting events such as the BPL (Bangladesh Premier League), IPL, T20 World Cup, and ICC tournaments, as well as seasonal events such as Eid and Pohela Boishakh. Each seasonal promotion carries its own dedicated terms and expiry dates. Promotional offers cannot be combined unless explicitly stated otherwise.

6. Betting & Gaming Rules

All bets placed on vb89 are final once confirmed. vb89 operates a broad portfolio including sports betting (cricket, football, kabaddi), live casino games, slots, and crash games. The following general rules apply across all game types:

• vb89 reserves the right to void bets placed in error, including those resulting from obvious pricing mistakes, technical faults, or system errors. In such cases, the staked amount is returned to the player's account.
• Live betting markets may be suspended or removed at any time during an event. Any bets already accepted and confirmed prior to suspension remain valid.
• In the event of a dispute regarding the outcome of any game or bet, vb89's decision is final and binding. All game outcomes are determined by certified RNG systems and are audited for fairness.

7. Prohibited Activities

The following activities are strictly prohibited on the vb89 platform. Any player found to be engaged in prohibited behaviour will have their account suspended immediately, any pending winnings forfeited, and the matter may be referred to the relevant authorities.

• Collusion: coordinating with other players to gain an unfair advantage in any game, tournament, or promotional offer.
• Fraud and Money Laundering: using the platform to process funds derived from illegal activity, or attempting to exploit the payment system in any way.
• Bonus Abuse: creating multiple accounts to claim the same promotion, hedging bets across accounts, or using any method to circumvent bonus terms.
• Use of Automated Software: employing bots, scripts, AI-assisted tools, or any automated means to interact with the platform outside of normal human gameplay.

8. Responsible Gaming

vb89 is firmly committed to promoting responsible gaming. We believe that gambling should be an enjoyable leisure activity, not a source of financial stress or personal harm. All players are encouraged to set personal deposit limits, session time reminders, and take regular breaks. These tools are available directly within your account settings.

If you feel that your gambling is no longer under your control, please contact our support team at [email protected]. Self-exclusion options are available on request. For independent support, please reach out to a local counselling service or helpline in Bangladesh. vb89 strictly enforces its 21+ policy and will immediately close any account found to belong to a minor.

9. Intellectual Property

All content on the vb89 platform — including but not limited to graphics, logos, game interfaces, text, software, and databases — is the exclusive property of vb89 or its licensed content providers. You may not reproduce, redistribute, modify, or create derivative works from any vb89 content without prior written permission. Unauthorised use of vb89 intellectual property will be pursued under applicable law.

10. Limitation of Liability

To the maximum extent permitted by applicable law, vb89 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of data, loss of profits, or loss of goodwill. vb89's total aggregate liability to you for any claim arising out of or related to these terms shall not exceed the total amount deposited by you in the 30 days preceding the claim.

vb89 does not guarantee uninterrupted or error-free service. The platform may occasionally be unavailable due to maintenance, technical upgrades, or circumstances beyond our control. We will make reasonable efforts to notify users in advance of planned downtime.

11. Privacy & Data Protection

vb89 is committed to protecting your personal data. The collection, use, and storage of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By agreeing to these terms, you also acknowledge and consent to the data practices described in the Privacy Policy. Please review our Privacy Policy for full details on how your data is handled.

12. Amendments to Terms

vb89 may update or amend these Terms & Conditions at any time. Where changes are material, we will provide reasonable notice via email or a prominent notice on the platform. Your continued use of vb89 following such notification constitutes your binding acceptance of the amended terms. If you do not accept the changes, you must stop using the platform and contact support to close your account.

13. Governing Law

These Terms & Conditions shall be interpreted and governed in accordance with applicable law. Any disputes arising from these terms or your use of vb89 shall be subject to the exclusive jurisdiction of the competent courts in the relevant territory. vb89 operates as a safe and reliable platform for entertainment purposes and strongly encourages all users to verify local laws before participating.

14. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the vb89 support team. Our team is available 24/7 to assist you. Contact us at: [email protected]. Response times are typically within 24 hours Bangladesh Standard Time (BST, UTC+6).